City Bark In-Store Return & Exchange Policy


If you are not satisfied with your purchase, you can return the product for a full refund. Items must be returned within 30 days of purchase (10 day return period on bedding). Items must be in original condition and accompanied by the original receipt. Any purchase brought back beyond the 30-day timeframe cannot be returned or exchanged. We reserve the right to refuse a return if the item has been damaged.


Sale and clearance items can be returned within 30 days for store credit only. Customer must have the original receipt. Store credit expires after 365 days.


All holiday merchandise is final sale.


If you have any questions regarding our return policy, please email [email protected] or call 313-881-BARK. For information on online purchases and returns, please visit the Terms and Conditions page on our website.

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