Delivery Service + Curbside Pickup

While we’d love for you and your pet to visit us in person, we know that’s not currently possible. That’s why City Bark offers same-day and next-day delivery of all in-store products to commercial and residential addresses within 20 miles from our Capitol Park location. In your car and don’t want to deal with parking? We also offer curbside pickup!

 

To use the delivery service:

To get started, find the products you’re interested in using the navigation bar. Add products to your cart. At checkout, you will enter your billing and shipping addresses, you will then be prompted to choose a shipping method:

 

  • SAME-DAY LOCAL DELIVERY (10-mile radius, $5 or free on orders $20+): Orders placed before 5:30 pm will be delivered the same day between 6 and 7:30 pm. Orders placed after 5:30 pm will be delivered the following day. Please make sure to include any special delivery instructions in the comments section of your order. If we cannot access your building, we will postpone the delivery until we have confirmed you will be available to take delivery or have alternate instructions. After arriving to address, City Bark employees are only expected to wait ten minutes before returning to the store. We will charge $5 for each additional delivery attempt.

 

  • NEXT DAY DELIVERY (10-20 mile radius, $5): City Bark offers next-day day delivery to addresses within 20 miles from our location. After placing your order, you can expect it delivered by 7 pm the following day. If you have any special delivery instructions, please include these in the comments section of your order, otherwise, we will reach out when we have an estimated delivery window. This is not a shipping method, please do not choose this option if you are outside the 20-mile radius or your order will be canceled. 

 

  • CURBSIDE PICKUP (free): All orders placed for curbside pickup will be fulfilled immediately and placed on the designated shelf at the front of the store. EIther run in and grab your order, or call 313-881-2275 when you're outside and we'll run your order out to your car! Curbside pickup is available between 11 am and 6 pm, Monday through Saturday, and from 11 am to 5 pm on Sunday. 

 

For more information, to add products to your order, or to see if an earlier delivery time is possible, call the store at 313-881-BARK (2275) and we will be happy to answer any questions you may have.

 

Exceptions to the delivery schedule: Please note, we do not deliver on holidays. In addition, downtown events or weather could prevent us from providing same-day delivery. If this happens, we will call you to set up delivery for the following day. 

 

All other orders will ship within 1-2 business days via USPS. Please note, if you choose a delivery method above and you are not within the 20-mile radius, we will cancel your order and you will need to place it again choosing USPS as the shipment method. 

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