Delivery Service + Curbside Pickup

While we’d love for you and your pet to visit us in person, we know that’s not currently possible. That’s why CITY BARK offers delivery of all in-store products to commercial and residential addresses within 10 miles of our Capitol Park location. Delivery fee is $5.00 or FREE for orders of $25+. In your car and don’t want to deal with parking? We also offer curbside pickup!

 

Need your pet supplies ASAP? We're on DoorDash!

 

To use the delivery service:

To get started, find the products you’re interested in using the navigation bar. Add products to your cart. At checkout, you will enter your billing and shipping addresses, you will then be prompted to choose a shipping method:

 

*DUE TO SHORT STAFFING, WE HAVE MADE UPDATES TO OUR DELIVERY SERVICE. PLEASE READ*

 

To get started, find the products you’re interested in using the navigation bar. Add products to your cart. At checkout, you will enter your billing and shipping addresses, you will then be prompted to choose a shipping method:

 

  • TUESDAY DELIVERY: All orders placed after 9:00 am Friday and before 9:00 am on Tuesday will be delivered on Tuesday between 4:00 and 6:30 pm. Orders placed after 9:00 am on Tuesday will be delivered on Friday
  • FRIDAY DELIVERY: All orders placed after 9:00 on Tuesday and before 9:00 am on Friday will be delivered on Friday between 4:00 and 6:30 pm. Orders placed after 9:00 am on Friday will be delivered on Tuesday

 

* Please make sure to include any special delivery instructions in the comments section of your order. If we cannot access your building, we will postpone the delivery until we have confirmed you will be available to take delivery or have alternate instructions. After arriving at the address, CITY BARK employees are only expected to wait ten minutes before returning to the store. We will charge $5 for each additional delivery attempt

 

  • CURBSIDE PICKUP (free): All orders placed for curbside pickup will be fulfilled immediately. Either run in and grab your order, or call 313-881-2275 when you're outside and we'll run your order out to your car! Curbside pickup is available between 10 am and 6 pm, Monday through Saturday, and from 11 am to 5 pm on Sunday

 

For more information, to add products to your order, or to see if an earlier delivery time is possible, call the store at 313-881-BARK (2275) and we will be happy to answer any questions you may have.

 

Exceptions to the delivery schedule: Please note, we do not deliver on holidays. In addition, downtown events or weather could prevent us from providing same-day delivery. If this happens, we will call you to set up delivery for the following day. 

 

All other orders will ship within 1-2 business days via USPS. Please note, if you choose a delivery method above and you are not within the 20-mile radius, we will cancel your order and you will need to place it again choosing USPS as the shipment method. 

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